Personnel Officer, LÄPPLE Aus- und Weiterbildung
INTERVIEW WITH Benjamin Wacker


Benjamin Wacker

With LÄPPLE Aus- und Weiterbildung since 2014

What I do
Organisation of commercial training in the LÄPPLE Group.


How would you describe your career so far at LÄPPLE? When did you join the company?

I’ve been working here for about three years now, so I can’t yet look back on a long career trajectory in the business. I work as Personnel Officer in the company’s training and professional development division.


What are your responsibilities?

I deal with all matters relating to the Personnel department. This involves compiling candidate shortlists, conducting interviews, drafting employment contracts and negotiating employment terms. Of course, this often involves unpleasant subjects, such as staff conflict or conversations with people in crisis. However, most of the time there are great moments when you can work together with young people.

I also have a focus on arranging commercial training in the LÄPPLE Group. This means that we recruit trainees in commercial subjects for all LÄPPLE companies and then plan how the training will be delivered in the various relevant fields of application. Working together with the commercial trainees, we also work on a number of different projects, one of which is the planning and implementation of the annual training fair.



What is the best thing about your job?

The great thing about working with trainees is that you meet people with a wide range of attitudes and personalities. I enjoy responding to that variation, while also giving them support and challenging them to do better. Because ultimately, we’re all working towards the same goal.


How important is it for your trainees to have an understanding of the technologies?

As a commercial trainee in the LÄPPLE Group, you don’t need to have a deep technical understanding of our products, but it’s important that you know how they work, that you can do something with them and that you can provide information about them where needed.

As a commercial trainee you will be dealing not only with the products, but the customers as well. You have to be willing to deal with context, even if it doesn’t go into as much detail as it does with the technical and industrial trainees.


What sets LÄPPLE apart from other places when it comes to training? What is it that makes it unique?

Every trainee will become familiar with all LÄPPLE companies. This means that, although trainees are essentially hired to be taken in by a specialised company, after a certain period of time, they will start their rotation through the entire LÄPPLE Group. This way they can familiarise themselves with the entire company, its wide range of products, various management personnel and corporate structures.


What opportunities are there at the LÄPPLE Group for career progression?

We are constantly working on our training portfolio in order to create various opportunities for potential trainees to progress. There are training careers available in technical or industrial fields as well as in commercial subject areas. LÄPPLE also allows you to study a dual course of study or pursue a cooperative study programme. We are very open and willing to discuss with applicants in order to find a mutually beneficial solution.

What do you personally value about the LÄPPLE Group as an employee?

Although the LÄPPLE Group is a large company, the atmosphere when interacting with the other companies is like being part of a big family. We have cultivated a strong sense of belonging.



What do you like in particular about your job?

I am particularly impressed by the experiences relating to the development of our trainees, both in terms of their professional lives and regarding their personal growth.


Can you give us an example?

You can see how far the trainees have developed by looking at how they present themselves, their increased confidence, and the way they interact with new people, colleagues, customers and managers. A lot will happen in these youngsters’ lives during the three-year training period.